Terms of Use

Acceptance of Terms

These Terms of Use (“Terms”) are a binding legal agreement between you (“you” or “User”) and Grandbabiez, Inc. (“Grandbabiez,” “we,” or “us”) governing your use of the Grandbabiez mobile application (the “Mobile Application”), the website at www.grandbabiez.com, and all related services (collectively, the “Platform”). By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Platform.

PLEASE NOTE: YOU ARE RESPONSIBLE FOR ANY CONTACT INFORMATION YOU PROVIDE FOR MEMBERS OF YOUR FAMILY CIRCLE.

Grandbabiez may revise and update these Terms at any time by posting the amended Terms on the Platform. Your continued use of the Platform after the amended Terms are posted means that you accept and agree to the amended Terms. If you disagree with these Terms (as amended from time to time) or are dissatisfied with the Platform, your sole and exclusive remedy is to discontinue using the Platform. THE MOST CURRENT VERSION OF THESE TERMS, WHICH SUPERSEDES ALL PREVIOUS VERSIONS, CAN BE REVIEWED BY CLICKING THE “TERMS OF USE” HYPERLINK ON THE PLATFORM.

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Platform Overview

Grandbabiez is a private family app connecting grandparents and grandchildren. The Platform is accessible via mobile application and a companion website.

The Platform is organized around private family networks (each, a “Family Circle”). The adult who initially creates a Family Circle serves as the “Family Administrator.” The Family Administrator invites and approves family members, manages Family Circle settings, and may remove members at any time. Only individuals who have been invited and approved by a Family Administrator may join a Family Circle.

We reserve the right to suspend or terminate any account, or revoke access to any Family Circle, at our sole discretion, including for violation of these Terms, fraudulent activity, or any conduct we deem harmful to the Platform or its users.

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Who May Use Grandbabiez, and Fees

Who may use Grandbabiez. You must be 18 or over to create an account on your own. A grandchild aged 13 to 17 may join only when a family member invites them, and by using the Platform they agree to these Terms. A child under 13 does not have an account; they take part through a profile their parent manages, and only after that parent has given verifiable consent under the Children’s Online Privacy Protection Act. A parent may withdraw that consent and remove the child at any time.

Adding Family Circle Members. The Family Administrator is solely responsible for determining who may join the Family Circle and for providing accurate contact information for each invited member. Grandbabiez does not independently validate any contact information or verify whether an invited individual is related to or otherwise connected with the Family Administrator. The Family Administrator represents and warrants that the Family Administrator has obtained all consents necessary to provide such contact information to Grandbabiez and for Grandbabiez to send communications to invited family members. If you believe you were invited to a Family Circle in error, please contact Grandbabiez or cancel your account.

Fees. Grandbabiez is currently provided free of charge. There is no subscription, no trial that converts to a paid plan, and nothing in the app automatically renews.

The only payment we take is a 50 cent charge to verify that a parent giving consent for a child under 13 is an adult. The law accepts a credit card as proof of adulthood only when a real payment is made. This charge is not refunded. The amount is shown to you before you pay.

We may introduce paid plans in future. If we do, we will publish the prices and renewal terms before you are asked to pay, and no existing user will be charged without first agreeing to those terms. Where you buy through the App Store or Google Play, billing, renewal and cancellation are handled by Apple or Google under their terms, and refund requests go to them.

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AI-Powered Engagement Features

The Platform uses artificial intelligence to foster intergenerational connection. AI-powered features include the following: conversation prompts and a daily “Prompt of the Day” feature; storytelling and story-capture tools for recording family memories, histories, and narratives; AI-assisted conversation guidance that suggests follow-up questions and age-appropriate topics; and AI-generated summaries, recommendations, and suggested content. Grandbabiez may modify, suspend, or discontinue any feature at any time without notice.

AI-generated output is Platform Content provided for informational and entertainment purposes only and may be inaccurate, incomplete, or reflect unintended bias. You should not rely on AI output as professional, medical, legal, or financial advice, and Grandbabiez makes no representations or warranties regarding the accuracy or reliability of any AI-generated content. AI output does not reflect the views of Grandbabiez and is not represented as human-generated. We process your content through our AI tools, including those provided by third-party AI service providers, only for the features you choose to use and only as described in the User-Generated Content section. Grandbabiez selects third-party AI providers that maintain commercially reasonable security and privacy standards.

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User-Generated Content

You may upload photos, videos, messages, stories, and other content (“User Content”).

Your content stays yours. You own your User Content. We do not use it to train artificial-intelligence models, to develop or improve the Platform, or for any purpose of our own. We do not sell it, rent it, or share it with anyone outside your Family Circle, other than the service providers who store and deliver it on our instructions.

You grant us only the permission we need to run the service for you: to store your User Content, transmit it, show it to the members of your Family Circle, keep secure backups, and process it through the features you choose to use. That permission ends when you delete the content or close your account, at which point we delete it.

You represent and warrant that you own or have all necessary rights to your User Content, that it does not infringe any third party’s rights, and that you have obtained consent from any individuals depicted therein (or their parent/guardian if a minor).

You may not post content that is sexually explicit or exploitative of minors; violent, threatening, or harassing; hateful or discriminatory; infringing on third-party intellectual property; promoting illegal activity; spam or malware; or false, deceptive, or impersonating another person.

Grandbabiez reserves the right, but assumes no obligation, to (a) remove any User Content that Grandbabiez, in its sole discretion, deems inconsistent with these Terms, including any User Content that Grandbabiez has been notified of, or has reason to believe, infringes a copyright or other intellectual property right; and (b) terminate any user’s access to all or part of the Platform. However, Grandbabiez cannot review all User Content before it is posted or ensure prompt removal of objectionable material after it has been posted. Accordingly, Grandbabiez assumes no liability for any action or inaction regarding transmissions, communications, or content provided by users or other third parties. Grandbabiez may take any action it deems necessary to protect the personal safety of users of the Platform and the public; however, Grandbabiez has no liability or responsibility to anyone for performance or nonperformance of the activities described in this paragraph.

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Communications

By using the Platform, you consent to receive transactional communications (account security and service changes) that are necessary for Platform operation and cannot be opted out of while your account is active. We may also send promotional communications; you may opt out at any time via the unsubscribe link in any promotional email or through your account settings.

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Privacy and Account Security

How we handle personal information is set out in our Privacy Policy, which forms part of these Terms.

You are responsible for safeguarding the password and any other credentials used to access your account, and you agree not to share your login credentials with any third party. You are responsible for all activity that occurs under your account, whether or not you authorized it. Grandbabiez is not liable for any loss arising from unauthorized use of your account.

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Intellectual Property

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform and Platform Content for your personal, non-commercial purposes. This license does not include any right to sublicense, resell, modify, reverse-engineer, or create derivative works from the Platform or any Platform Content.

All content, materials, and intellectual property made available through the Platform—including software, design, text, graphics, AI-generated output, trademarks, logos, and the “Grandbabiez” name—are owned by Grandbabiez or its licensors (collectively, “Platform Content”). Nothing in these Terms transfers any ownership interest in Platform Content to you. Any feedback or suggestions you provide may be used by us without obligation to you.

Grandbabiez respects the intellectual property rights of others. If you believe that any content on the Platform infringes your copyright, trademark, or other intellectual property right, please notify us at support@grandbabiez.com or Grandbabiez - 6394 Don Eileen Terrace, The Villages, FL 34762. Please provide a detailed description of the asserted right, the allegedly infringing content, and your contact information, and we will investigate and take appropriate action.

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Acceptable Use

You agree to use the Platform only for lawful purposes. Specifically, you agree not to, (1) upload to or transmit on the Platform any defamatory, indecent, obscene, harassing, violent, or otherwise objectionable material, or any material protected by copyright without permission from the copyright owner; (2) use the Platform to violate the legal rights (including the rights of publicity and privacy) of others or the laws of any jurisdiction; (3) intercept or attempt to intercept communications not intended for you; (4) misrepresent an affiliation with any person or organization; (5) upload to or transmit on the Platform any advertisements or solicitations of business; (6) restrict or inhibit use of the Platform by others, including by disrupting the normal flow of communication or otherwise affecting others’ ability to engage in real-time activities on the Platform; (7) upload or otherwise transmit files that contain a virus or corrupted data; (8) collect information about others (including email addresses) without their consent; (9) download, or include in a message, any software, files, or links that you know, or have reason to believe, cannot be distributed legally over the Platform or that you have a contractual obligation to keep confidential (notwithstanding their availability on the Platform); (10) post spam, transmit chain letters, or engage in similar activities; (11) advocate illegal activity or discuss an intent to commit an illegal act; (12) seek to exploit or harm children, including by exposing them to inappropriate content or requesting personally identifiable information; (13) disobey any policy or regulation, including any code of conduct or other guidelines, established from time to time regarding use of the Platform or any networks connected to the Platform; (14) falsify or delete any author attributions, legal or other proper notices, or proprietary designations or labels of the origin or source of software or other material contained in a permissibly uploaded file; (15) post hyperlinks to other sites that contain content falling within the descriptions in this Section; or (16) engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Platform, or that, as determined by Grandbabiez, may harm Grandbabiez or users of the Platform or expose them to liability.

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Mobile Application License

If you download or otherwise access the Mobile Application, you are granted a non-transferable, non-exclusive license to use the Mobile Application (including any data or images incorporated in or generated by the Mobile Application) for personal, non-commercial use. You do not receive title to the Mobile Application, and you may not distribute or use the Mobile Application other than to use its features and services as offered by Grandbabiez. This license does not allow you to use the Mobile Application on any device that you do not own or control, and you may not distribute the Mobile Application over any network where it could be used by devices owned by others. You may not modify, adapt, reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code of the Mobile Application, and, except as expressly provided, you may not create any derivative works of the Mobile Application. The Mobile Application is subject to all restrictions on use, disclaimers of warranties, and other provisions in these Terms. Grandbabiez reserves all rights not expressly granted to you.

Apple App Store. If you downloaded the Mobile Application from the Apple App Store, your license to use it is Apple’s Licensed Application End User License Agreement (the “Standard EULA”), which we adopt by reference; these Terms apply to everything the Standard EULA does not cover. These Terms are between you and Grandbabiez only, not Apple. Grandbabiez, not Apple, is solely responsible for the Mobile Application and its content, for any maintenance and support, for any product claims, and for any claim that the Mobile Application infringes a third party’s intellectual property rights. If the Mobile Application fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any; Apple has no other warranty obligation. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. Questions and complaints about the Mobile Application go to Grandbabiez, Inc., 6394 Don Eileen Terrace, The Villages, FL 34762, support@grandbabiez.com.

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Third-Party Links

The Platform may link to websites that are not maintained by or related to Grandbabiez. Hyperlinks to such websites are provided as a service to users and are not sponsored by or affiliated with Grandbabiez. Grandbabiez has not reviewed all such websites and is not responsible for, and does not endorse, the content, products, services, or practices of any third-party website, including websites framed within the Platform or third-party advertisements, and makes no representations regarding their quality, content, accuracy, or security. Your use of third-party websites is at your own risk and subject to the terms and conditions of those websites. You acknowledge and agree that Grandbabiez has no responsibility or liability for the availability of such external services or websites.

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Termination

We may suspend or terminate your account at any time, with or without cause or notice, including for violation of these Terms, illegal activity, extended inactivity, or conduct harmful to the Platform or other users. You may terminate your account at any time through your account settings or by contacting us. Upon termination, (a) your license to use the Platform and Platform Content immediately ceases; (b) you must stop using the Platform and delete any copies of Platform Content in your possession; and (c) your User Content will be handled in accordance with the User-Generated Content section. The following provisions survive termination: Acceptance of Terms, User-Generated Content, Intellectual Property, Disclaimers and Limitation of Liability, Indemnification, Dispute Resolution, and General Provisions, together with any other provision that by its nature should survive termination.

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Disclaimers and Limitation of Liability

THE PLATFORM AND ALL PLATFORM CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. GRANDBABIEZ DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT AI-GENERATED CONTENT WILL BE ACCURATE, COMPLETE, OR FREE OF BIAS. YOUR USE OF THE PLATFORM IS AT YOUR SOLE RISK.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GRANDBABIEZ OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES (THE “GRANDBABIEZ PARTIES”) BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE PLATFORM, REGARDLESS OF THE THEORY OF LIABILITY. THE AGGREGATE LIABILITY OF THE GRANDBABIEZ PARTIES FOR ALL CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO GRANDBABIEZ IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM AND (B) ONE HUNDRED DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES; IN SUCH JURISDICTIONS, LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

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Indemnification

You agree to indemnify, defend, and hold harmless the Grandbabiez Parties from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to (a) your use of the Platform; (b) your User Content; (c) your violation of these Terms; (d) your violation of any third party’s rights; or (e) any claim that you did not have the necessary rights or consents to provide us the contact information of anyone you invite to be in your Family Circle. Grandbabiez reserves the right to assume exclusive defense and control of any matter subject to indemnification, at your expense.

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Dispute Resolution

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Any action arising out of or relating to these Terms or the Platform shall be brought exclusively in the state or federal courts located in the State of Florida, and you consent to personal jurisdiction therein.

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General Provisions

Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force and effect, and the invalid provision will be modified to the minimum extent necessary to make it enforceable.

Waiver. Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision. Any waiver must be in writing and signed by Grandbabiez.

Entire Agreement. These Terms constitute the entire agreement between you and Grandbabiez regarding the Platform and supersede all prior agreements. You may not assign or transfer these Terms without our prior written consent; we may assign these Terms freely.

Amendments. We may modify these Terms at any time as described in the Acceptance of Terms section. Your continued use of the Platform after the amended Terms are posted constitutes acceptance.

Contact. For questions about these Terms, contact us at:

Grandbabiez, Inc.
6394 Don Eileen Terrace
The Villages, FL 34762
support@grandbabiez.com

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